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Accredited Courses

View all terms and conditions relating to the Chamber's business training courses.

ILM Level 2 Award in Customer Care - 4 day course

This highly practical programme leads to a nationally recognised qualification focusing on elements of Customer Care. Assessment is via a range of activities based on the delegates’ own work place, bringing about tangible improvements in working practices and in customer relationships.

ILM Level 2 Award in Leadership & Team Skills - 4 day course

This highly practical programme is ideal for new and aspiring team leaders, as well as those who are experienced within the role and who would like a refresher. It covers all of the key topic areas essential for team leaders and provides practical advice and techniques on how to get the best from themselves and their teams.

ILM Level 2 Award in Effective Team Member Skills - 2 day course

This is a practical programme focusing on the elements needed to be a highly effective team member. The course, including elements of self management, how to make best use of your time, the role you play in the team and how your own character, personality and traits can be used to strengthen your team and its performance.

ILM Level 3 Award and Certificate in Leadership & Management - 6 day course

A qualification designed for those who need an enhanced understanding of the work environment and appreciation of how to get the best from themselves and others. This programme will help you to develop a breadth of understanding to tackle workplace problems and bring about improvements in an informed and confident way.

ILM Level 5 Certificate in Leadership and Management - 9 day course

Leads to a prestigious and well regarded qualification that improves understanding and confidence when managing people and resources at a middle or aspiring middle management level.

ILM Level 5 Certificate in Coaching and Mentoring - 8 day course

Leads to a prestigious and well-regarded qualification from the Institute of Leadership and Management in coaching and mentoring practise.

ILM Level 7 Diploma in Executive Management - 22 day course

For Senior Managers and Directors who require training in strategic planning and direction.

  • Dates on request.

The CIPD Award and Certificate in Human Resource Practice

The Award and Certificate in Human Resource Practice aims to give practising or potential HR practitioners a sound understanding of the knowledge, skills and behaviour required of a professional practitioner.

Dates to be advised

The CIPD Certificate in Learning and Development Practice - Foundation Level

The Certificate in Learning and Development Practice aims to give practising or potential L&D practitioners a sound understanding of the knowledge, skills and behaviour required of a professional practitioner.

  • Dates to be advised.

ITOPS - International Trade Operations and Procedures Qualification - BCC Accredited

The ITOPS qualification is one of the most practical and relevant qualifications designed to prove that candidates have the necessary skills to accurately operate the administration procedures in an international trade administration environment - whether that of a manufacturer/supplier or freight forwarder.

The course runs over four separate workshops, followed by an assessment. Successful candidates also receive the BCC Foundation Award in International Trade.

All accredited courses can also be delivered as a bespoke option for your company.

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Business Training Calendar

Take a look at the monthly events calendar for a quick overview of all the upcoming training courses.

Event Calendar

Business Training Courses

Training and Recruitment

Members' Offer

One of the many great offers available to members:

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