HR Forum Connecting You

Effectively managing conflict in the workplace - A Mock Grievance and Mediation

Event Information:

Type: Information and Policy

Venue: Meetpoint Midlands, Kegworth, Derbyshire

Date: Wednesday, 2 October 2019

Time: 8:00am - 11:30am

Available To: Members and Non Members

Member Price: FREE

Non-Member Price: FREE

Effectively managing conflict in the workplace - A Mock Grievance and Mediation

This HR Forum is hosted by the Employment Team at Knights plc, one of the fastest growing legal and professional services firms with eight offices around the country and ACAS [Advisory Conciliation and Arbitration Service].

Conflict between employees is prevalent in almost all working environments and often unavoidable. When ignored or managed ineffectively, it can result in working conditions that restrict employees from achieving their full potential, negative morale, increased sick leave and potential Employment Tribunal claims.

This interactive workshop will be addressing issues such as implementing your culture and values, recognising and handling complaints and grievances, identifying when to take formal action, carrying out robust investigations and effectively resolving disputes. The morning will follow a ‘mock grievance’ process, including members of the Knights’ Employment Team demonstrating a ‘mock grievance meeting’ and some of the common pitfalls to avoid. ACAS will then be discussing using mediation in these circumstances and demonstrating how it can be a highly effective means of resolving conflict. There will also be time for ‘round table’ discussion to exchange best practice and experiences.

This event is aimed at HR Managers / Directors or those with HR responsibilities. Please do come prepared to exchange your experiences!


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Confirmation of your booking:

A full confirmation with parking and directions will be emailed to delegates approx. 5 working days prior to the event. If this is a paid for event, an invoice for your delegate place(s), will be emailed to you once your booking has been processed. We ask that all invoices are paid prior to attending the event.


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