Management, Team Leader and Supervisory Developing Skills

Become a Skilled Communicator

Event Information:

Date: Thursday, 18 November 2021

Time: 9:30am - 3:00pm

Trainer: Challenge Consulting

Member Price: £245.00+VAT

Non-Member Price: £350.00+VAT

Please note: courses are running online from 9.30am - 3.00pm.


"The single biggest problem in communication is the illusion that it has taken place"

George Bernard Shaw

Making yourself understood and being able to understand the people around you is the most powerful foundation for building relationships, getting things done, achieving your aims, attracting the support you need… the list is endless.

Look at the heart of the things that go wrong in the workplace and you’ll find poor communication time and time again. Quite frankly we could all be better at it.

Couse programme in detail

  • Discover the 10 rules to becoming a great conversationalist
  • Learn how to deal with rude people with style and confidence
  • Understand the connection between intention, messaging and mind reading
  • Experience the power of the right words at the right time
  • Learn how to uncover the meaning in what others say
  • Audit your written communication style

Course outcome

You will take away a powerful awareness of your own communication style and have tools and strategies to ‘flex’ that style when appropriate. Put simply you will never operate in ‘neutral’ again and find making yourself understood and understanding others easier and quicker.

Who should attend?

We expect this course to have particular appeal to managers and leaders, however it is suitable for any job role. Influencing others, being clear about your intentions and understanding the messages that are being sent to you are life and work skills that have great value for us all.

Course delivery

This course is being delivered online with full participation from delegates, you will be expected to have your camera on during the course. 

A joining link will be sent to you with joining instructions around a week before the course start date.

About the trainer

The course will be delivered by a highly qualified and experienced trainer from our training partner, Challenge Training & Consultancy Limited. The course leader for this event has a wealth of training experience in customer service, leadership and management and runs workshops in a dynamic, participative style. They are able to bring context and fresh input to each course

10% discount for 3 delegates or more.

To qualify for the 10% discount please make your booking(s) for three or more delegates on any one or two day open training course at the same time.

Other courses you may benefit from

  • Working assertively and with confidence
  • Managing Difficult People


Book Your Place

Submit your booking today using the form below.

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