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East Midlands Chamber News

Buxton salon ahead of the game

Brushing up on business and professional skills is helping Buxton-based hairdresser Huw Ellis and his staff stay at the cutting edge in a competitive and ever-changing service sector.Huw and his eight-strong team, of Huw and Friends, Dale Road, are boosting their qualifications and working towards Investors in People (IIP) accreditation with help and support from Derbyshire Chamber and Business Link.“When I launched my own business around 18 years ago, we were very much like a cottage industry, learning things as we went along,” explained Huw, who originally trained in hairdressing at the former High Peak College, now the University of Derby College Buxton.“Over the last 20 years or so, hairdressing has developed into a much more professional and sought-after service, reflecting a growing general interest in personal grooming, so our approach has had to change to keep in step.“Running the business has to be properly planned and organised, and Derbyshire Chamber and Business Link has been a great help in putting us on the right track.”Though Huw has extensive practical experience of managing people, he was keen to formalise that expertise by gaining a professional qualification, so is currently working towards an NVQ Level 3 in Management, while his general manager Darren Goodwin is aiming to qualify as an NVQ assessor.Since July 2004, the salon has also been working towards IIP accreditation, and Huw is currently preparing a detailed business plan with the help of business development adviser Kevin Hollingworth as part of that process.“Over the years we have always invested in our staff, so a lot of the initiatives we are involved in are simply confirming that commitment and emphasizing areas where we already implement good practice,” said Huw. “Derbyshire Chamber and Business Link’s involvement is great because it is giving us a big confidence boost as well as helping to highlight other ways in which we can improve.”For help in developing your business contact Business Link Derbyshire on 0844 443 2150.