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East Midlands Chamber News

Go Plant Fleet Services sets platform for progress

A busy year of evolution and investment has laid foundations for an exciting future at Go Plant Fleet Services.

Graham Hale focused his first six months as chief executive on developing a platform for progress.

And he’s looking ahead to 2020 with a string of key objectives and plans to deliver substantial, sustainable growth.

He said: “It’s been a busy period for us and I’m confident there are hugely positive times ahead.

“I’ve spent a lot of time looking at every aspect of our business, looking at how it can evolve and putting plans in place that will fuel our direction of travel.

“We’ve made some significant changes already and there are more in the pipeline – and they’ll set us up for a really positive future.”

With revenue of around £85 million, Go Plant Fleet Services is already one of the biggest providers of specialist commercial vehicles in the UK. But Graham is determined to lead the business to a new level in 2020 and beyond.

“We intend to develop market-leading positions in our areas of expertise,” he said

“It involves developing our capability differentiators principally around smarter deployment of our human resources but also improving our processes and ensuring we have a well-invested fleet alongside a robust, fully-integrated system.

“It’s evolutionary transformation that will deliver predominantly organic, controlled growth – and it gives the company an outlook that’s extremely promising.”

Among a string of notable developments in 2019 was a £25 million deal to supply and maintain vehicles and equipment for Harrow Council – the biggest in the company’s 40-year history.

A major acquisition of assets meanwhile led to the creation of a new specialist fleet rental division set to deliver profitability of around £1 million in its first full year of trading.

The business strengthened the biggest fleet of road sweepers in the country with a raft of brand new vehicles and became the first of its kind in the UK to trial Gas to Liquid fuel for sweepers – an initiative that could lead to the long-term replacement of diesel across its fleet.

After stepping into the lead role in May, one of Graham’s first tasks was to oversee the development of a vision statement that spells out the company’s aim “to be the market-leading ‘go to’ specialist fleet provider for a safe, reliable and professional service”.

And the business, which employs around 800 staff across 49 depots nationwide, has since embarked on an investment programme to support that journey.

A management board restructure resulted in a series of key internal appointments. The vastly-experienced Phil Quelch took on the newly-created role of Chief Operating Officer, while new directors were appointed to lead the Sweeper Operations and Specialist Fleet Rental divisions.

The company’s Fleet Services business was migrated to a market-leading operating system last month and its Sweeper Rental operation will follow suit by the end of Q1.

The move will deliver substantial efficiency and cost-savings across the group but will also help to provide customers with functionality-rich KPI reporting including dashboard trend analysis.

Already market leaders in health and safety – a fact endorsed by two major fleet safety awards in 2019 from both the RSTA and Brake organisations – the business has revealed a commitment to ensure its entire fleet of truck-mounted sweepers is fitted with 360-degree cameras by the end of the year.

Graham said: “Our plans for 2020 and beyond will give us the ability to make substantial progress as a business.

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