Collaborate for Growth Supporting Growth

Understand how your business is performing - The Essentials

Event Information:

Type: Business Growth

Venue: Best Western Premier, East Midlands Airport, Kegworth Yew Lodge, Packington Hill, Kegworth, Derby, DE74 2DF, Leicestershire

Date: Thursday, 28 March 2019

Time: 9:30am - 1:00pm

Member Price: FREE

Non-Member Price: FREE

Avoid being ‘The Blindfold Manager’ by knowing what and how to measure your business. This workshop gives you essential learning for your future success, in a different way.

How do you really know if your tourism or hospitality business is doing well – especially in the key areas that can mean survival and growth? Too many businesses are run by “blindfold managers” who are not aware of what is happening inside the business.

With costs such as food and utilities rising, staff challenges, prices being squeezed, customer review power and much more you need to be truly in control of your business.

The answer is to understand and manage key metrics sometimes called KPI’s. To-day such measures are not just for the bigger business but for any size of business where the leader, owner or manager wants to be in control.

This stimulating workshop, led by KPI and business scorecard expert Malcolm Gallagher, will help you understand key metrics, what they mean and why you should be using them to achieve business success.

Highlights include:

  • What are KPIs and why do I need them for my Tourism or Hospitality business?
  • How do I avoid being a “blindfold” manager?
  • How do I find these magic metrics?
  • What do they tell me and what’s my gain?

This is not a dreary workshop all about dry numbers! Instead, you’ll focus on diving into the health and performance of your business, throw away your blindfold and learn to take real control.


09:30 Arrival and refreshments

10:00 Session

13:00 End session

To register please click this link.

If you have any special requirements, please email: or call on 0121 285 3800.


Support under the Collaborate Support for Tourism Businesses Programme provided by Winning Moves and Leicestershire Promotions is only available to Leicestershire based tourism SMEs and therefore Collaborate Support for Tourism Businesses Programme have the right to cancel events at anytime if we do not receive sufficient quantities of Leicestershire businesses attending.