D2N2 Growth Hub Supporting Growth

How to Have Courageous Conversations

Event Information:

Type: Business Growth

Venue: Online - Webinar, D2N2

Date: Thursday, 13 January 2022

Time: 10:00am - 12:00pm

Available To: Eligible SME's

Speaker: Annie Litchfield

Member Price: FREE

Non-Member Price: FREE

Do you run an SME, or have the responsibility for HR in one? In the current climate, are you keen to develop your ability to engage with staff and sympathetically handle often challenging but essential dialogue with them? If you are, this session will strengthen your resolve to tackle those hard-to-have discussions in the long-term interest of your business and the people in it.

Against the backdrop of the current pandemic, employers are exposed to increasing operational and financial pressures, whilst simultaneously, employees face anxiety and apprehension around their own future security. 

In the coming weeks and months, loss of revenue and the eventual winding down of government support schemes will almost certainly lead to difficult conversations having to take place. Ensuring these are handled with empathy and in line with regulatory guidelines will ensure harmonious working relationships are maintained, damage to morale is minimised and costly grievance and/or disciplinary processes are mitigated.  

This session will provide you with the tools needed to approach such conversations tactfully and expediently, so that your business can focus on its growth.

Who should attend this webinar?

This session is primarily aimed at SME owners and HR professionals facing difficult discussions with their workforce in the coming weeks and months, around job stability.

Please note that this webinar is open to trading SMEs based in Derby, Derbyshire, Nottingham and Nottinghamshire. Businesses located outside of this area will be unable to attend and instead directed to alternative support.

What will we cover?

  • Identifying and reframing difficult behaviours. 

  • Preparing for a difficult conversation. 

  • Improving communication by honing questioning and listening skills. 

  • Applying a framework for holding difficult conversations.

What outcomes can you expect from joining us?

You will leave this webinar equipped with:

  • The confidence to have potentially difficult conversations with your team. 
  • The tools to promote harmonious working relationships and mitigate costly grievance and/or disciplinary processes.

Here’s a quick breakdown of the session:

  • 10.00am - 10.45am - Webinar presentation
  • 10.45am - 11.00am - Break
  • 11.00am - 11.45am - Webinar presentation
  • 11.45am - 12.00pm - Q&A

Who’ll be presenting this webinar?

This enlightening session is presented by Annie Litchfield, a highly qualified training consultant with many years’ experience in learning and development.

Annie is extremely personable and brings a real knowledge and enthusiasm to the sessions she delivers. She has a passion for bringing about lasting change through quality coaching and support, making her ideally positioned to advise you on professional development and help you make tangible improvements in your organisation.



Here’s how simple it is to book your place:

This session will be delivered via GoTo - to register for a place all you need to do is complete the booking form

It’s quick and easy and if you have any questions, just contact your dedicated Events & Engagement Officer, Bryony Delahaye – 07741904395