D2N2 Growth Hub Supporting Growth

How to Have Courageous Conversations

Event Information:

Type: Business Growth

Date: Friday, 14 August 2020

Time: 2:00pm - 4:00pm

Available To: Eligible SME's

Speaker: Annie Litchfield

Member Price: FREE

Non-Member Price: FREE

This webinar is hosted by the D2N2 Growth Hub, East Midlands Chamber and part-funded by the European Regional Development Fund.

How to Have Courageous Conversations: Explore the approaches to having difficult conversations to help effectively manage your team

One of the biggest factors in supporting the growth of a business is the courage to have the conversations which need to be had. In the coming weeks and months, more difficult conversations will take place as more employers have to utilise the government Coronavirus employee retention scheme. Difficult conversations come in many shapes and forms and issues that can be nipped in the bud can ensure harmonious working relationships and mitigate costly grievance and/or disciplinary processes ensuring the business can focus, on its growth. 

  • Identifying and re-framing difficult behaviours
  • How to prepare for a difficult conversation
  • Communication skills, questioning and listening skills
  • Apply a framework for holding difficult conversations and hold a conversation 

Who should attend 

Employers, leaders and managers who may need to have difficult conversations with members of their team.

This session is aimed at SMEs. Please note that preference will be given to businesses based in Derby, Derbyshire, Nottingham and Nottinghamshire for this webinar. 


2.00pm - 2.45pm - Webinar presentation

2.45pm - 3.00pm - Break

3.00pm - 3.15pm - Webinar presentation

3.15pm - 4.00pm - Q&A

Speaker Information

Annie has experience of the full training cycle from training needs analysis to delivery and evaluation. With her knowledge and enthusiasm, she is ideally positioned to advise you on your training and development needs.
More than just her CV, Annie brings a vibrancy and exuberance for what she does. She is super chatty and can engage with everyone.





Book your place

This webinar will be delivered via Go To webinars. To register for a place complete the booking form.

Any questions please speak to your dedicated Events and Engagement Officer – Hannah Kerridge  - 07741 163 242