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East Midlands Chamber


Employment Services Recruitment Specialist

Ongoing (we close ongoing adverts once sufficient applications are received)

£27,000 to £29,000 per annum (pro rata for part time)

Fixed term until 29 November 2024, full time (35 hours per week). Part-time also considered

Nottingham. Additional travel required between delivery locations across Nottinghamshire and High Peak

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scroll down to read full details and instructions on how to apply


Why the post exists

Are you looking for a rewarding role that makes a difference and helps others? Would you like to work in an environment that puts the customer at the heart of everything we do? 

As a Recruitment Specialist within the Employment Services department you will help play a key role in equipping people who have a health condition or disability, the unemployed and other disadvantaged groups with the opportunities needed to find, enter and sustain meaningful work.

You will be an outgoing, sales-motivated individual who is driven to provide exceptional customer service and able to identify, build then maintain positive relationships with relevant local stakeholders – creating a stream of suitable job opportunities for programme participants.


Key areas of responsibility

  • Operates with a customer-focused approach, ensuring high-quality delivery.
  • Acts as the key contact for referral providers, ensuring queries on referrals or on any aspect of partnership working are resolved within 48 hours to adhere to Minimum Service Levels.   
  • Engages with Job Centre Plus  to ensure referral numbers match profile expectations for job starts.   
  • Interacts with community organisations, NHS, Universities and colleges to obtain referral numbers. 
  • Promotes and creates an awareness of our products and services including work experience/trial opportunities, self-employment, vocational and accredited training as well as vacancies.   
  • Books and participates in appointments with new customers, makes new customer calls 48 hours prior to start date on a weekly basis and supports advisers to diarise outstanding appointments.   
  • Assists delivery staff with interventions, including in-work support and checks.   
  • Tracks participant progress during and after programme end for management information purposes.   
  • Records all activity with businesses on the Chamber’s Customer Relationship Management system. 
  • Ensures that potential new members are referred to the Chamber’s Membership team for follow up.   
  • Assists with events, exhibitions and open days as and when required. 
  • Able and willing to travel across Nottinghamshire (and occasionally the High Peak) to meet stakeholders to ensure our services are accessible to all.

For more information please click here to view the job description and person specification.


Ideally applicants will possess

  • An employability, sales and/or customer focused background.
  • Can communicate effectively and build strong relationships.
  • Is self-motivated and looking for a unique challenge.
  • Can work independently.
  • Thrives on challenging targets.  
  • Passionate about helping people to achieve their potential.
  • Is solution-focused and creative.


What you can expect in return


25 days holiday plus bank holidays each year (pro rata for part time)


8% non-contributory pension scheme


Wellbeing support including access to Westfield Health plan, Mental Health First Aiders, self help toolkits, discounts and more


Your Birthday off plus an extra day of leave after 5 and 10 years' service


Life assurance (death in service support scheme) for your beneficiaries


Dress for the day policy and agile working practices (role dependent)


2 CSR days to take per year (volunteering activity)


Access to tax-free childcare and Bike2Work schemes


Special leave for bereavement, compassionate leave & dependent related time off


Learning and development opportunities


Flexibility to take unpaid leave, paid study leave & special leave for territorial army


Recognition and engagement schemes including our Our Stars


Tax free 45p per business mile for cars (up to 10,000 miles per year)


Employee social events

Company Overview

About us

East Midlands Chamber is a well-respected and award winning organisation that aims to enhance businesses and communities in Derbyshire, Leicestershire and Nottinghamshire. With more than 4,000 members, we have established a reputation as the voice of the region's economy.

How to apply

Found a great role? It’s easy to work for us. Simply follow the three steps below. If you have any questions, please get in touch.

Send your CV and a covering letter detailing why you believe that you will add value to the role and the Chamber to with the subject line as the vacancy reference, EMC21.

Alternatively, post your application to: FAO HR department, East Midlands Chamber, Commerce House, Millennium Way, Dunston Road, Chesterfield, S41 8ND

Applications that do not include both a CV and covering letter will not be considered.

If you’re successful at this stage, you will be invited for an interview. If you’re unsuccessful, the Chamber’s HR team will let you know by email.

First, you’ll be invited to interview onsite at our Nottingham office within 10 days of the advert closure. If your interview goes well, you may be invited to attend a second interview or offered the role. Some interviews might require you to compile some research or to prepare a presentation. At the end of the interview, the interviewer will confirm the timeline for next steps.

Interviews usually last around an hour with a mix of competency based interview questions, and in some cases, we might ask you to carry out some practical exercises.

Decisions will be made at each stage of the process, as we score applicants against the role criteria. If you’re successful, we will contact you to make an offer. This will be followed up in writing and a contract will be sent to you once a start date is confirmed. You will receive information on your induction and what you will do on your first day. If you have any questions, please just get in touch.

If you’re unsuccessful, we will either write to you or contact you by telephone, and if you’ve attended an interview we’re more than happy to provide feedback. You’re welcome to apply again for another role in the future.

Chamber Statement

East Midlands Chamber (Derbyshire, Nottinghamshire, Leicestershire) is an equal opportunities employer and Disability Confident Leader.

All suitably qualified individuals are encouraged to apply for vacancies, and they will be considered solely based on merit regardless of age, disability, gender reassignment, marital status, pregnancy or maternity, race, religion or belief, sex and sexual orientation. The business is dedicated to retaining talent and therefore it may decide to prioritise and support internal applicants during recruitment exercises. Applicants are required to disclose any unspent convictions or cautions and company director disqualifications in their covering letter. Any reasonable adjustments needed to support applicants should be submitted to