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Webinar

Drive Sales and Customer Loyalty with a CRM

Digital & Technology

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Description
This one-hour webinar is open to Rushcliffe businesses. It is part of the Rushcliffe Digital High Street Bootcamp – a 12-week series of webinars.

How do you keep track of who your customers are and keep them for the long term?

This webinar explains the benefits of a customer relationship management (CRM) system and will help you to monitor who your customers are, what they buy from you, how much they’re spending, and the progress of each order. Once armed with this knowledge, you can look at how best to increase customer loyalty and drive sales.
Overview
This session includes a 45-minute presentation led by the Chamber’s network of specialist consultants followed by a 15-minute Q&A.
Outcome
After attending this session, you will have:

A better understanding of how a CRM can be used to increase customer loyalty and drive sales.
Additional Information
The Rushcliffe Digital High Street Bootcamp consists of a 12-week series of webinars.



The full Bootcamp programme is as follows:



1. Select the right social media for your business – 6 March 2023



2. Improve your website to generate more business – 13 March 2023



3. Reach more customers online through SEO – 20 March 2023



4. Maximise ROI from your email marketing – 27 March 2023



5. Make life easier with social media tools – 3 April 2023



6. How to use social media as your online ‘shopfront’ – 10 April 2023



7. Improve your customer journey with social content – 17 April 2023



8. Drive sales and customer loyalty with a CRM – 24 April 2023



9. Increase visitors with Online Advertising – 15 May 2023



10. Build repeat customers with Social Advertising – 22 May 2023



11. Choose the right CMS for your website – 5 June 2023



12. An introduction to ecommerce – 12 June 2023

This event has passed.

Held in partnership with

Founder

Rushcliffe Borough Council

This project is funded by Rushcliffe Borough Council through the UK Government Shared Prosperity Fund. It is delivered by East Midlands Chamber (Derbyshire, Nottinghamshire, Leicestershire).

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