Getting Started with Business Process Automation

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Description

Uncover how workflow automation tools and AI can revolutionise everyday business operations. This action-planning workshop introduces SMEs to business process automation using iPaaS platforms like Zapier, Make, and Power Automate, alongside powerful Large Language Models such as ChatGPT.

From streamlining repetitive admin tasks to integrating apps and automating approvals, automation can save time, reduce errors, and improve scalability. This session is designed to give you both the mindset and practical toolkit to begin applying automation immediately, no matter your technical ability.

Through structured delivery, live demos, and guided discussion, you’ll build a clearer understanding of how automation can work in your business. Attendees will leave with a practical action plan designed to help them take the first or next step with automation.

Overview

Who should attend?
This workshop is ideal for SME business owners, office managers, operations leads, and those responsible for improving internal efficiency. It’s suitable for all levels of technical confidence - from those who’ve never used automation tools before to those already dabbling with no-code or low-code platforms.

What’s covered:
• Introduction to business process automation and integration platforms
• Core automation concepts: triggers, actions, and workflows
• Live demos of Zapier, Make, and Microsoft Power Automate
• How to build an automation using natural language with ChatGPT
• Real-world use cases across HR, finance, sales, marketing, and customer service
• Best practice: testing, error handling, and scaling automation safely
• Where to start: identifying your best automation opportunities
• Guided action planning to apply insights to your organisation

Outcome

What outcomes will be achieved?
• Understand how to identify automation opportunities in your business
• Gain a clear view of how to build simple automations without needing to code
• Learn how AI tools like ChatGPT can enhance your workflows
• Leave with a completed action planning sheet tailored to your business
• Increased confidence in choosing the right tool for the right job

Additional Information

Eligibility:

This workshop is open to established enterprises located in Derby, Derbyshire, Nottingham and Nottinghamshire.

Receipt of this support is subject to the Subsidy Control Act (2022). To qualify an enterprise cannot have received more than £315,000 Minimal Financial Assistance (MFA) and or De Minimis within any three-year period.

The project is funded by the UK Government through the UK Shared Prosperity Fund.

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Presenters & Panelists

Martin Broadhurst

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Getting Started with Business Process Automation

Description

Overview

Outcome

Additional Information

Presenters & Panelists

Martin Broadhurst

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