In-Person
The course covers all of the core elements required to build confidence when managing others including how to set and manage goals for individuals and teams, communicate effectively, give timely feedback in the right way and create conditions for productive working.
The course does not have any formal entry requirements, however participants must be either practising or potential team leaders in order to be able to gain the most from the course in terms of applying the learning and obtaining feedback from the workplace for development purposes.
The course is delivered in a practical way to appeal to a variety of learning styles and to encourage participation.
Course Structure
Day 1 – November 6
Understanding the role of the team leader and leading by example; making the transition from friend to supervisor; seeking and acting on feedback from others; how to set SMART objectives for your team and individuals.
Day 2 – November 13
Understanding how to be an effective communicator; modes and methods of communication and when and how to use them.
Day 3 – November 20
Understanding management styles; characteristics of an effective leader; motivational drivers and effective delegation techniques
Day 4 – December 4
How to manage performance, an overview key legislation relevant to team leaders; appraising others and giving feedback in the right way.
By the end of the course participants will-
– Have a better understanding of the knowledge, skills and behaviours to perform well within a team leader role including the difference between authority and accountability.
– Be more competent and confident when managing small teams of people within the workplace.
– Have learned techniques to enhance performance of individuals and teams through motivation, delegation and allocation of work.
– Be able to communicate more effectively to individuals and teams including briefing others
– Know how to deal with a range of challenging situations in an appropriate manner, including giving feedback in the right way
The course covers the core elements which we believe are critical to excel in a team leader or supervisor role and not just the elements which the ILM require to pass the qualification. We will deliver the topics in a participative and engaging way using case studies and real life examples which ensures relevance and practical application within the workplace.
This course is suitable for both established team leaders and those who find themselves newly promoted into a team leader role and is designed to help navigate the issues related to managing and co-ordinating the work of small teams.
book your place
Please complete with delegate details, we can only accept one delegate booking per form. If you wish to book multiple delegates, please email business.training@emc-dnl.co.uk or complete a form for each delegate.
UPCOMING EVENTS
