A 9 day course split into 7 x full day in-person sessions + 2 x online sessions deliveries over around 5-6 months. Full list of dates can be found in additional information below.
A course for supervisors and junior managers which brings tangible benefits to the participants and to their organisations through applying the concepts taught at each stage directly to the work environment. The course is assessed in a practical manner through work based assignments for which tutorial guidance is supplied. The course is delivered in an interactive way to appeal to a variety of learning styles and to encourage participation.
A variety of assessment methods will be used, including a formal presentation, written assignments, professional discussions, and a work based project report designed to bring about tangible improvements within the workplace.
Course days will be interactive and supported by case studies and role plays to bring the input to life
Day 1 – Understanding the environment; scope of the first line manager role; responsibilities and impact; stakeholders and cross functional working.
Day 2 – Problem solving and decision making techniques; identifying opportunities for innovation; understanding costs and financial implications in management decisions; project planning/charting.
Day 3 – Understanding and planning change in the workplace; implementing projects; managing risks; dependencies and milestones. Leading others through change.
Day 4 – Tutorial session. Building a convincing case; Good practice in planning, preparing & delivering briefings & presentations.
Day 5 – Getting the best from others. Managing performance, setting goals and giving feedback. Understanding motivational drivers, team working and employment law considerations
Day 6 – Continuing professional development, feedback and action learning; and individual assessed presentations.
Day 7 – Managing projects – setting success criteria, milestones and review periods. Methods to monitor and control projects. Analysing data and conducting review meetings.
Day 8 – High performance teams – team roles and behaviours. Understanding quality in teams and the importance of standards within the Supply Chain. Internal service guarantees and the impacts on external customers and partners. Managing remote teams.
Day 9 – Culture and ethics; the leadership role in creating an innovative and inclusive culture. Action Learning Sets and supporting/challenging ideas. Influencing and networking to add impact to your leadership.
Tutorial guidance will be available to delegates in between delivery days via email and telephone or on a one to one appointment basis by arrangement.
The aim of the programme is
* To equip participants with the knowledge, understanding and practical skills to become more effective in their current role and to be more adept at planning and managing improvement projects.
* To provide confidence and competence to progress within a leadership role.
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