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Personal Development

Improve your skill set and performance, so you can feel more confident and positive when carrying out your job role.

Develop valuable knowledge and skills you can take straight back into your workplace or use within your business.

Our personal development courses deliver tangible learning that makes a positive difference. As a learner, you will leave our training courses feeling more confident about your job role or business needs. As an employer, show your people that you value them by encouraging them to develop practical skills and knowledge.

Looking to develop your skills in key technical areas?

We have a range of training courses for beginners to advanced learners, offering something for individuals at all levels.

Leadership & Management

Learn how to become a better leader or manager, so you can achieve your business objectives and improve the way you manage your people. Our broad range of courses include ILM, Director Development and Manager Development programmes.

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Sales and Marketing

Learn how to sell or improve your existing sales skills with our beginners, advanced and tailored sales courses. Access a range of marketing courses, covering practical skills and strategies, and funded digital marketing training.

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Digital and IT

Improve your IT and cloud computing skills, so you can use software packages and systems with confidence and ease. Our ever-evolving courses cover a range of different levels and include bitesize learning, Microsoft skills in Excel, Teams, Power BI, and more.

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Health and Safety

Gain lifesaving skills with our range of accredited first aid courses, including Emergency First Aid At Work, our 3-day First Aid At Work course and 2-day requalification. Our range of courses include Health and Safety, Fire Marshall and online training courses.

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Customer Service

Learn how to deliver an “excellent” level of customer service. Our courses will help you improve your confidence and professionalism when talking to customers and suppliers, including verbal and non-verbal signals.

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International Trade

Enhance your knowledge of international trade documents and procedures. Our courses cover both import, export and HMRC Customs compliance including Incoterms® 2020 to improve the international performance of your business.

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International Trade Operations and Procedures (ITOPS)

Improve your export administration knowledge and skills with this practical, nationally recognised, BCC Accredited international trade qualification. On successful completion, candidates will receive the BCC Foundation Award in International Trade.


Recruitment support for individuals

The Chamber offers a bespoke range of support, one-to-one career information and guidance tailored to your individual needs. Our friendly and supportive Employment Services Team can match you to job opportunities and work experience with local employers.

personal development training

If you need further advice and support, contact us

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