This two-day course is running on the 3 and 4 December 2024 and includes all core areas of good practice when managing staff including motivation, personal organisation and planning, leadership, and giving and receiving feedback.
Course programme in detail
– Recognise the different knowledge, skills and behaviours required to supervise staff rather than work alongside them.
– Understand the scope of the team leader role including duty of care and the need to lead by example including fairness and integrity.
– Have considered their leadership style and recognise when to support and challenge staff, especially during times of change.
– Have learned techniques to communicate more effectively to teams and individuals including the importance of giving and receiving feedback, and handling conflict.
– Know when and how to provide recognition for good work, and be more confident to tackle issues in the right way to create improved performance and to clarify expectations.
This course will serve as an introduction to the key aspects of Team Leading and provide an opportunity for delegates to consider their performance and identify areas to improve
This course is suitable for aspiring or existing team leaders, supervisors or managers who require a practical, working knowledge of up to date techniques and good practice in managing teams and individuals
Please note, there is no requirement for delegates to bring any stationery or IT equipment unless otherwise stated in the joining instructions.
The course is being delivered in collaboration with our training partner, Challenge Consulting and will be held at their purpose-built training and conference centre in Nottinghamshire and is limited to a maximum of 12 delegates.
book your place
Please complete with delegate details, we can only accept one delegate booking per form. If you wish to book multiple delegates, please email business.training@emc-dnl.co.uk or complete a form for each delegate.
UPCOMING EVENTS