Credit Controller

Are you detail-oriented and enjoy working with numbers? Do you strive to keep things organised? Can you build professional relationships with colleagues and customers to ensure timely collection of debts? If so, you could be our next team member.

Cash flow is the lifeblood of any organisation, and that’s where you come in. You’ll be part of our financial operations, making sure income flows in smoothly through timely collection of outstanding debts and ensuring relationships with our valued customers are professional.

You will chase payments, problem-solve and build trust. Key to keeping our finances healthy, supporting our members and making a real impact.

With a part-time schedule (working pattern available over three or four days per week between Monday to Friday, 9am to 5pm) and a close-knit team environment, this is an opportunity to support the Chamber’s ability to invest in services that enhance local businesses and communities.

• Contact customers to collect outstanding payments by phone, email, and letter.
• Monitor aged debt reports and take action to recover overdue payments.
• Work with internal teams and customers to resolve payment queries.
• Accurately post and allocate receipts in the finance system.
• Keep clear records of all credit control activity.
• Help improve our credit control processes.
• Follow financial regulations and internal policies.
• Support the finance team with other administrative tasks.

• Experience in credit control or debt recovery.
• Able to work under pressure and meet tight deadlines.
• Strong communication skills, both written and verbal.
• Good attention to detail and a methodical approach to work.
• Proficiency when using Microsoft (in particular Outlook, Teams and Excel) as well as Finance systems (ideally Business Central).
• An ability to work independently and as part of a team.
• A positive, proactive attitude and a commitment to confidentiality.
• The ability to visit the Chesterfield office for regular interactions with the Finance team and other colleagues for a minimum of two days per week. Flexibility to attend the office more frequently when requested is necessary.
• A minimum of 5 GCSE’s at grade C or above (or equivalent) including English and Maths.

For more information please click here to view the job description and person specification.

East Midlands Chamber (Derbyshire, Leicestershire, Nottinghamshire) is a well-respected and award winning membership, representation and business support organisation that aims to enhance businesses and communities in the three cities and three counties. With more than 4,100 members and working with 12,000 businesses each year, we have established a reputation as the voice of the region’s business community.