Work & Health Programme Service Manager

Do you have an in-depth understanding of Welfare to Work programmes, the Individual Placement and Support (IPS) ‘place and train’ model, the health and wellbeing landscape and supporting people with significant barriers back into meaningful employment?

As the Service Manager within the Employment Services department, you will make a real difference to the community through overseeing Work & Health Programmes in Nottingham, Mansfield, Ashfield and the High Peak.

Our programmes aim to support people with significant barriers to work into sustainable paid employment. You will be an experienced programme and team manager responsible for the day-to-day delivery and overall performance of the service while putting participant needs at the heart of what we do.

• Combine vision, direction, strong relationship building and people management skills to ensure programme success.
• Accountable for programme performance across multiple sites.
• In-house development and promotion of Individual Placement and Support (IPS), the fidelity scale and place & train model of service delivery.
• Oversee effective operational delivery.
• Directly line manage Senior Employment Specialists through providing consistent messaging, regular supervision, advice relating to service delivery and compliance, and operating as a support mechanism for complex staffing or caseload issues.
• Build and maintain partnerships with the prime contractor, support partners, employment providers and referral sources as well as maintaining partnerships with key stakeholders and commissioners.
• Able and willing to travel across Nottinghamshire and the High Peak to meet participants and employers, and deliver training to ensure our services are accessible to all.

For more information please click here to view the job description and person specification.

• The ability to communicate effectively (in writing and verbally) and build strong relationships.
• Be self-motivated and looking for a unique challenge.
• Can work independently.
• Thrives on challenging targets.
• Experience as a great people manager.
• Passionate about helping people to achieve their potential.
• Is solution-focused and creative.
• A can-do, upbeat and energetic attitude.
• Operates with resilience, adaptability and empathy.
• Excellent local knowledge of support services and employment opportunities.
• Be dependable, reliable, trustworthy and capable of exercising diplomacy.
• Experience of managing a welfare to work or IPS programmes or similar relevant roles.

East Midlands Chamber is a well-respected and award winning organisation that aims to enhance businesses and communities in Derbyshire, Leicestershire and Nottinghamshire. With more than 4,000 members, we have established a reputation as the voice of the region's economy.

All suitably qualified people are encouraged to apply for vacancies regardless of age, disability, gender reassignment, marital status, pregnancy or maternity, race, religion or belief, sex and sexual orientation. Applicants require current eligibility to live and work in the UK, they must also disclose any unspent convictions or cautions and company director disqualifications in their covering letter. Please inform recruitment@emc-dnl.co.uk of any reasonable adjustments needed during the recruitment process. The business is dedicated to retaining talent and therefore it may decide to prioritise and support internal applicants.