Quality Developing Skills

Quality

The ISO 9000 family of quality management systems (QMS) is a set of standards that helps organisations ensure they meet customers and other stakeholder needs within statutory and regulatory requirements related to a product or service.

ISO 9000 deals with the fundamentals of quality management systems, including the seven quality management principles that underlie the family of standards.

ISO 9001 deals with the requirements that organisations wishing to meet the standard must fulfill.

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